We are proud of the work we do.

Here is what our Clients and Candidates say about us.

‘Ridiculously efficient’ is the phrase that comes to mind when I think about Louise. I had the pleasure of working with her for two years, we sailed through some challenging times getting the right team in place to open new wards. I was impressed how Louise knew her staff as individuals not just ‘CV’s’. As a recruiter, Louise earns my highest recommendation.

C.B – Care Home Manager

Louise is an extremely knowledgeable and dedicated recruiter. She treats her clients as individuals and will source the best working environments that are suited to the skills and experience of the person, considering all personal and other working commitments the person has. She is always on the end of the phone for support and will go above and beyond to ensure her clients achieve, and get the best opportunities to reach their career goals.

Placed Candidate – Registered Manager

Louise and her team at OSA are the only recruitment consultants that I recommend to my clients. Why? Because Louise has integrity and looks after both care providers and the people she places. Some of my clients are sometimes challenging and Louise supports them all with professionalism. I can honestly say that OSA have change my perception of recruitment consultants for the better.

T.B – Social Care Consultant
I cannot thank the OSA team enough for everything you have done and everything you continue to do for us. I have used OSA for a couple of years now and wouldn’t go anywhere else for our recruitment needs.
Unlike other recruitment agencies, you take the time to get to know your customer’s needs and genuinely get to know their business, you understand the bones of the business and then seek and match the right applicants for the post.
This approach saves me time and makes sure that we always have the right and most suitable applicants for an interview, which comes down to your knowledge and your pre-screening processes.
I wouldn’t work with anyone else as what you do is invaluable to me and to my business and I cannot recommend you enough. Recruitment in Health and Social Care over the last few years has been difficult at the best of times but having OSA there makes it a breeze, I don’t have to think about it because you and your team do that for me.
I cannot thank you enough.

L.B – Supported Living Manager

K.N – Complex Care Recruiter

Louise and the Team at Osa are brilliant and amazing at providing a professional and efficient service. They successfully placed on 2 permanent Office based positions within our Healthcare Temporary Staffing Agency within a short turnaround time of placing the request. Strongly recommend Osa for all your permanent placements Recruitment.

L.M- Healthcare Staffing Agency 

I have had the pleasure of working with Louise who was placing clients in a Care Home I am supporting. Louise has a trick of achieving the seemingly impossible when it comes to finding candidates.

From that point, Louise went above and beyond my expectations of a recruitment consultant, dotting every I and crossing every T.

I would Recommend Louise and the OSA team for your recruitment needs

M.D – Social Care Consultant

We have used Louise for a number of placements over the last few years and there are consistent themes: listening, understanding and acting on our needs; only putting through quality; responsive; connected; communicative; knowledgeable; and striving to get the right person, all of which means we will be using them again !

P.T – Domiciliary  Care Company .

We have been working with the OSA Team for 4 years, although I have worked with Louise in other capacities for 9 years. The support and service from OSA is second to none. They are balanced in their approach ensuring they are supportive without being pushy. They have taken time to get to know us, and therefore understand what we need. The candidates that we receive from them give positive feedback about their recruitment process. I cannot recommend OSA highly enough for being a company that lives and breathes integrity and positivity.

L.S – Clinical Staffing Agency

OSA are our recruitment partners and offer us an invaluable service in sourcing high quality candidates who are appropriately matched to our values and requirements. OSA understand our business and our people, meaning that the referrals they make to us are of a high standard. OSA have been integral to our growth in the last year, supporting us with not just recruitment, but market research, enabling us to confidently pitch ourselves within our market space. I would recommend OSA to anyone looking for a Recruitment partner.

N.S – Registered Manager, Complex Care.

We approached Louise at Osa Recruitment earlier this year when we had just introduced the Therapeutic Community Director role. As this was a new role, it was essential that the candidate appointed was able to develop the role quickly. Louise fully explained the Osa service and the options, and we landed on the Retained Recruitment option. What really stood out, was the fact that Louise took time to understand us, our values, our culture and our direction of travel. Louise started work straight away, keeping us fully updated on progress, and very quickly found a number of really strong candidates for the role. We had also advertised the role more widely, but Osa’s candidates were so strong, they were the only ones we shortlisted. Following a robust interview process, we appointed a brilliant candidate, who is exactly the right fit for us.

We were so impressed with the process, that we appointed Osa to find candidates for our new Referral & Placement Manager role. Again, we were presented with some strong candidates, and again we were able to appoint someone who is a perfect fit for the role and the service.

We would definitely use Osa again, and would recommend them to any organisation looking for specialist recruitment services.

S.C – Director of Children’s Service

I have had the benefit of using Louise and Osa Healthcare Recruitment on both a personal and professional level. Having built up a relationship with Louise a number of years ago whilst both in different roles I have grown to trust her and believe that she has a sound understanding of me professionally in what I am seeking for my own career with the added benefit of understanding my professional values and management style in order to help me create a great team. Louise approached me with the opportunity of the Registered Manager role at Elliscombe House knowing it was the sort of project and opportunity I was seeking.

When we commenced the recruitment project it was a blank page, we needed to recruit an entire team from scratch who would support me in creating the vision set by the owners and myself. Louise and her team quickly started to build a picture of the ideal candidates and we agreed a priority order for roles that were required prior to opening and those that we needed to build a pipeline for. The Osa team really understood the calibre of candidate we were looking for and that we didn’t want just anybody. Our vision for a high-quality boutique nursing home was going to be achieved through the staffing team and we really were looking for individuals who were special.

We had some fantastic candidates to choose from, quickly finding some of the department managers such as Estate Manager, Housekeeping Manager, Head Chef and Activities Manager. In addition to this we started to recruit an initial team of Health Care Assistants and Senior Health Care Assistants ready for opening.

Whilst delays with our opening occurred through a combination of Covid and build delays, Osa supported us to keep all new recruits happy and we didn’t lose any during the delays.

Recruitment in Health and Social care is really challenging, even more so through the height of the pandemic and when your brand-new Nursing and Residential Home is in a remote location, but by working closely with the Osa Team we have created a fantastic team who enabled us to open our home and welcome our first residents. Louise and her team engaged with us, regularly providing updates and progress reports along with market feedback and guidance if we needed to change or adapt anything.

Having initially worked with them for 4 months, after a short break due to build delays, we recommenced the recruitment campaigns when we were ready to open so we could build the team for phase 2. We are still working them now and the team is really shaping up.

We have no hesitation in recommending Louise and the Osa team, they really are fab. 

C.B – Registered Manager, Dementia Care 

After struggling for a couple of years with recruiting ourselves, putting up adverts, sifting through them, trying to arrange interviews and finding that more than half of people didn’t even respond despite having applied in the first place, we were delighted to be recommended Osa Specialist Recruitment. We had a couple of extensive discussions, and they provided us with references whom we contacted for feedback on them – that was emphatically positive. As we had several posts to fill, we agreed to work with them on a retained basis – we pay a fixed monthly fee and they work on our priorities to fill our vacancies.

 

Both Louise and Lisa took the time to visit both our care homes, to understand the homes and the business in order to ensure they provided exactly the service and sourced the candidates that we need. We have been very pleased with the service from Osa: they are responsive, friendly, helpful, knowledgeable and always seem to be able to provide exactly what we need, when we need it. We find we are relying more and more on their considerable expertise, and they are making a very positive difference to our business.

 

Working with Osa is a much better way of recruiting than trying to manage it in house. Relying on people answering adverts (hundreds do) and then to respond to an invitation to move to the next step in the recruitment process (many don’t) is time consuming and prone to repeated setbacks. With Osa we receive screened candidates who have had a detailed conversation with a recruitment specialist and are well suited to our needs, as is the position we have available suited to them and what they are looking for.

 

Osa genuinely try to match the right people with the right positions, and I’m pleased to say that they share our values. It has been of great value and a real pleasure working with them and I wouldn’t hesitate to recommend them.

R.S – Director, Nursing Homes.